In this interview, Yong Kim, Vice President of Health Plan Partnerships at DocGo, explains what care gaps really are, why quality measures and Star Ratings create existential risk for health plans, and how closing gaps at scale directly improves outcomes, costs, and financial performance. He also breaks down how DocGo operationally reaches under-engaged populations that traditional models fail to reach, and why in-home, data-driven care delivery is changing what’s possible for value-based care.