Walking the AI Talk: Inside DocGo’s Project Mariel
At DocGo, we are constantly exploring how technology and artificial intelligence can make healthcare more accessible. That’s why we’ve created Mariel, a text-based AI agent to help patients confirm, reschedule, or cancel appointments without a live operator. Since launch, Mariel has confirmed more than 17,000 appointments and rescheduled another 10,000, saving approximately 30 percent of call center operator time.
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