Smarter data fuels better decisions across hospital transport operations. At the heart of the story is Dara, a platform that turns routine ride requests into strategic insights. By centralizing trip metrics, delays, and vendor performance, Dara empowers leaders to act with clarity instead of guesswork. From unlocking bed capacity to improving discharge flow, Dara shows how real-time data and flexible reporting can help health systems deliver more efficient, patient-centered care.

In this grounded and forward-looking profile, Dr. James Powell shares how connection—not just diagnosis—drives effective primary care. As CEO of DocGo’s Clinical Practice Group, he begins every visit by listening, uninterrupted, for a full minute. That pause, he says, is often the most important part. From setting SMART goals to embracing shared decision-making, Dr. Powell shows how technology and team-based care can free clinicians to do what matters most: listen, guide, and build trust.

DocGo recently received the “Compliance Management Innovation Award” in recognition of its forward-thinking approach to compliance. To understand what sets DocGo’s program apart in the highly regulated healthcare industry, we spoke with DocGo’s Stephen Sugrue, Chief Compliance Officer, and Damaris Pichardo, Director of Compliance and HIPAA Privacy.