In this practical guide, Dr. Andy S. Jagoda, Professor and Chair Emeritus of Emergency Medicine at Mount Sinai and member of DocGo’s Medical Advisory Board, breaks down how to choose between the emergency department, urgent care, telehealth, and your primary care physician. Drawing on decades of clinical experience, he offers a simple framework to help patients make confident decisions, avoid unnecessary delays, and access the right care at the right time.

In this grounded and forward-looking profile, Dr. James Powell shares how connection—not just diagnosis—drives effective primary care. As CEO of DocGo’s Clinical Practice Group, he begins every visit by listening, uninterrupted, for a full minute. That pause, he says, is often the most important part. From setting SMART goals to embracing shared decision-making, Dr. Powell shows how technology and team-based care can free clinicians to do what matters most: listen, guide, and build trust.

In this thoughtful and timely op-ed, Dr. Ben Bobrow reflects on recent AI conferences and urges the industry to look beyond the hype. Drawing on years of experience at the intersection of clinical care and innovation, he argues that AI’s most meaningful impact won’t come from distant breakthroughs, but from solving the urgent, everyday problems that keep care out of reach for millions. From expanding access in rural communities to freeing clinicians from administrative burdens, Dr. Bobrow makes a compelling case for using AI to strengthen—not complicate—the human side of medicine.