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Pediatric Proactive Care: DocGo’s Affiliated Clinical Practice Group Well Child Visits Program

For many families, accessing preventive healthcare for their children can feel like an uphill battle. Between transportation challenges, demanding work schedules, and the need for childcare, it’s no surprise that 30% to 50% of children miss their routine check-ups with a primary care doctor each year. These visits—known as Well Child Visits—track growth, update vaccinations, and catch health issues early. When children miss these check-ups, they are at higher risk of developing preventable conditions that could lead to emergency department visits or hospitalizations.

A Vital Initiative

The Well Child Visits Program brings preventive care directly to families’ doorsteps. This program, launched in partnership with insurance providers and payers across several states, identifies children who haven’t seen a Primary Care Provider (PCP) within the clinically recommended time frame or who haven’t billed insurance claims in years.  Combining telehealth technology with on-site nursing support, the program offers comprehensive at-home wellness visits and routine vaccinations—delivering care where it’s needed most.

Under the leadership of Dr. Kristin Collins, a Stanford-trained pediatrician with over 15 years of experience and the Pediatric Medical Director of DocGo’s Affiliated Clinical Practice Group, this initiative aims to close care gaps, strengthen childhood immunization rates, and promote health equity. 

“Preventive healthcare is crucial for the healthy development of children,” said Dr. Collins.

Bringing Children Back To Primary Care

The program follows the American Academy of Pediatrics’ Preventive Care Guidelines, ensuring children receive the same high-quality care as in a pediatrician’s office. Each visit includes growth and development assessments, hearing and vision screenings, blood tests (such as hemoglobin, lead, and cholesterol levels), vaccinations, and mental health evaluations. These visits also screen for social determinants of health—factors like housing stability, food security, and access to transportation—that impact a child’s overall well-being.

“Our program is designed to complement, not replace, a child’s primary care provider,” explained Dr. Collins. “By identifying overdue screenings and immunizations, addressing overlooked health issues, and re-engaging families in ongoing healthcare, we serve as a bridge to ensure continuity of care.” 

While the program provides critical services, Dr. Collins acknowledges the irreplaceable role of a trusted pediatrician in monitoring a child’s growth and health over time. For children without pediatricians, the program helps their family find one by connecting them with local healthcare providers or services.

Every Child Should Have the Chance To Thrive

The Well Child Visits Program has already conducted over 1,600 in-home checkups. That’s 1,600 children now up to date on preventive care—kids who might have otherwise missed key screenings or vaccinations. Families appreciate the convenience of at-home visits, saying they make it much easier to get care by removing the hurdles that once got in the way.

Dr. Collins highlights one of the program’s key objectives: health equity. 

“No child should miss out on healthcare because of where they live or what their family earns. By eliminating barriers like transportation, inflexible work schedules, and lack of childcare, more children get the care they need—when they need it. Our goal is simple: make healthcare accessible for every child, no exceptions.”

Partnering with Payers: A Collaborative Effort

The success of the Well Child Visits Program relies on strong partnerships with insurance providers, who identify patients with care gaps and coordinate with DocGo’s outreach teams to arrange at-home visits. This collaborative model not only improves access to care and helps health plans meet regulatory requirements—it also tackles a costly, preventable cycle. Around 3 million children miss healthcare appointments in the U.S. each year due to a lack of transportation. By delivering care where it’s needed most, at home, this program helps patients and payers prevent minor concerns from escalating into expensive emergencies.

“The Well Child Visits Program exemplifies our mission to deliver quality healthcare to under-engaged populations,” said Lee Bienstock, CEO of DocGo. “By bringing essential preventive care directly to patients’ homes, we are breaking down barriers to access and helping ensure that all children have the opportunity to thrive.”

Looking Ahead

As the program continues to grow, it also offers a model for other care gap closure programs to adopt and adapt, whether to address different areas of preventive care or to serve other patient populations. “By focusing on convenience and accessibility, we’re not just improving healthcare access—we’re improving lives,” said Dr. Collins.

With its combination of innovation, collaboration, and a steadfast commitment to health equity, the Well Child Visits program is proving that when care comes home, everyone benefits.